Job Type:
Full Time
Education: B.Sc/ M.Sc/ B.E/ M.E./ B.Com/ M.Com/ BBA/ MBA/B.Tech/ M.Tech/ All Graduates
Skills:
Python, .net, React Native, Django, Javascript, HTML, CSS, Typescript, Communication Skills, Power Bi, Numpy Pandas, Sql, machine learning, Data Analysis, Coimbatore, Data Science, Java, Adobe XD, Figma, php, wordpress, Artificial Intelligence, Excel
Job Details
Position: ERP and PMS Support Analyst
Company: [Company Name]
Location: Udhana, Surat, Gujarat
Job Summary:
As an ERP and PMS Support Analyst, you will be responsible for ensuring the compatibility of hardware and software, troubleshooting technical issues, and improving business processes within the ERP and PMS systems. You will collaborate with software engineers, monitor system performance, provide user training, and support ongoing improvements for greater efficiency.
Roles and Responsibilities:
- Update existing hardware to work with new software.
- Collaborate with software engineers and other teams to ensure hardware and software compatibility.
- Troubleshoot queries and participate in failure root cause analysis.
- Define test methodologies and conduct tests to ensure product quality, reliability, and performance.
- System Administration:
- Monitor system performance and address technical issues.
- Perform system upgrades and patch management.
- Maintain user access controls and security settings.
- Troubleshoot system errors and provide technical support to users.
- User Training and Support:
- Develop and deliver comprehensive user training programs for staff on ERP and PMS functionalities.
- Provide ongoing support and troubleshooting to users.
- Conduct user adoption initiatives to encourage effective system usage.
- Business Process Improvement:
- Collaborate with stakeholders to identify opportunities for process optimization within the ERP and PMS systems.
- Analyze data to identify trends and areas for improvement.
- Design and implement system customizations to streamline workflows.
- Develop custom reports and dashboards for decision-making support.
- Track key performance metrics and present findings to management with actionable improvements.
- Technical Expertise:
- Strong understanding of ERP and PMS software.
- Knowledge of system integration methodologies.
- Strong problem-solving, analytical, and communication skills.
- Collaborative approach to working with cross-functional teams.
Qualifications:
- Bachelor's degree (Preferred)
- Microsoft Office: 2 years (Required)
- Total work: 1 year (Required)
- Business Analysis: 1 year (Required)
Job Type:
- Full-time
- Permanent
- Fresher
Pay:
₹15,000 - ₹25,000 per month
Benefits:
Schedule:
Work Location:
Expected Start Date:
