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It Support Specialist Ii

Parexel
Aug. 22, 2024 10 1-3 Preferred by Company
Any Graduates Hyderabad
Full Time Python .net React Native Django Javascript HTML CSS Typescript Communication Skills Power Bi Numpy Pandas Sql machine learning Data Analysis Coimbatore Data Science Java Adobe XD Figma php wordpress Artificial Intelligence Excel
Job description

Join Us at Parexel: Where Our Values Drive Achievement

At Parexel, our shared mission is to enhance global health. Whether through clinical trials, regulatory consulting, or market access solutions, every aspect of our work is guided by a profound commitment to our purpose.

Each role at Parexel contributes to the development of therapies that ultimately benefit patients. We approach our work with empathy, dedication, and a personal commitment to making a meaningful impact.

Key Responsibilities:

  • IT Support: Address IT tickets related to business applications.
  • Application Understanding: Gain a deep understanding of the business functionality of supported applications.
  • Collaboration: Work with various functional areas within Parexel to align business processes with systems and tools.
  • Technical Assistance: Provide technical support to clinical business users.
  • Issue Resolution: Troubleshoot and resolve application-related issues.
  • Teamwork: Collaborate effectively with IT team members.
  • Documentation: Document technical issues and solutions comprehensively.
  • On-Call Support: Provide on-call support as required.
  • Quality Solutions: Deliver excellent resolutions to all application issues.

Qualifications:

  • Education: Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Experience: 1-3 years of experience in IT support.
  • Skills: Exceptional troubleshooting and problem-solving abilities.
  • Communication: Strong verbal and written communication skills.
  • Teamwork: Ability to work both independently and collaboratively.
  • Organization: Excellent organizational and time management skills.
  • Adaptability: Capable of managing multiple tasks and priorities in a fast-paced environment.
  • Attention to Detail: Strong focus on detail.
  • On-Call Readiness: Willingness to provide on-call support.
  • Technical Skills: Experience with SQL queries.

If you are ready to be part of a team where your values align with our mission to improve health worldwide, apply now to join Parexel. Your contributions will be integral to developing therapies that make a difference.

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