Analyst-Data Science

Job Description

Work Location Options: Hybrid

You Lead the Way. We’ve Got Your Back.

At American Express, we empower people and businesses to achieve remarkable progress. Joining Team Amex means becoming part of a diverse global community committed to supporting our customers, communities, and each other. Here, you’ll have the opportunity to grow and create a meaningful career journey, backed by benefits, programs, and flexibility that cater to your personal and professional needs.

At American Express, your contributions, leadership, and impact are recognized. Every colleague can share in the company’s success as we work together to uphold our values and commitment to delivering the world’s best customer experience with integrity, ensuring everyone feels seen, heard, and included. Join us, and let’s lead the way together.

Functional Description:

The Credit and Fraud Risk (CFR) team drives profitable growth by minimizing fraud risk and maintaining industry-leading credit loss rates. Utilizing advanced tools and technology, we detect and combat fraud while ensuring a world-class customer experience. Our team leverages data and digital advancements to enhance risk management, enable commerce, and foster innovation.

Each decision we make can have far-reaching effects, especially when it impacts millions of customers. The CFR Analytics & Data Science Center of Excellence plays a critical role in leveraging data to improve risk management and support profitable business growth. From targeting the right customers for our products to optimizing their onboarding experience, our groundbreaking analytics and data science inform every decision. We are essential to American Express’s financial services operations and influence all aspects of the company.

As part of our team, you will work with some of the best minds in analytics and data science, tackling real-world business challenges. If you’re passionate about solving complex problems and crafting impactful solutions, a career in CFR may be the perfect fit for you.

Role & Responsibilities:

• Develop, deploy, and validate predictive models to support profitable decisions across risk, fraud, and marketing.
• Gain a deep understanding of American Express’s core business and decision-making levers.
• Analyze large datasets to derive business insights and create innovative solutions.
• Utilize the closed-loop capabilities of the Amex network to enhance decision-making.
• Innovate by developing advanced approaches using big data and machine learning.
• Clearly articulate and structure business findings for leadership and key partners.
• Stay informed about developments in Finance, Payments, and Analytics.

Minimum Qualifications:

• MBA or Master’s degree in Economics, Statistics, Computer Science, or related fields.
• 0-30 months of experience in analytics and big data workstreams.
• Proven ability to drive project deliverables and achieve business results.
• Effective team player with strong communication and interpersonal skills.
• Innovative problem solver with a quick learning curve, able to work independently on complex initiatives.
• Ability to collaborate with cross-functional business partners worldwide.
• Proficiency in SAS, R, Python, Hive, Spark, SQL.
• Experience with unsupervised and supervised techniques: active learning, transfer learning, neural models, decision trees, reinforcement learning, graphical models, Gaussian processes, Bayesian models, Map Reduce techniques, and feature engineering.
• Strong coding and algorithmic skills with expertise in high-performance computing.

Our Commitment to Your Well-Being:

We prioritize the holistic well-being of our colleagues and their families. Our benefits include:

• Competitive base salaries
• Bonus incentives
• Financial well-being and retirement support
• Comprehensive medical, dental, vision, life insurance, and disability benefits (varies by location)
• Flexible working arrangements (hybrid, onsite, or virtual)
• Generous paid parental leave policies (varies by location)
• Free access to global wellness centers staffed with healthcare professionals (varies by location)
• Confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer, making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected status.

Employment offers are contingent upon successful completion of a background verification check, in accordance with applicable laws and regulations.