Job Title: Application Support Engineer
Role: Advanced Application Engineering Associate
Experience: 0–2 Years
Location: Bengaluru
Job Type: Full-time
Company: Accenture
Job No.: ATCI-4701228-S1853021
Job Summary
Join Accenture as an Application Support Engineer, where you’ll act as a “software detective,” identifying, analyzing, and resolving issues across critical business systems. You will support smooth system operations through issue diagnosis, testing, and coordination with cross-functional teams.
Key Responsibilities
Build domain knowledge and provide support to your team.
Participate in technical and problem-solving discussions.
Provide technical support to end-users and troubleshoot application/software issues.
Collaborate with cross-functional teams to resolve complex technical challenges.
Document and track software bugs, defects, and their resolutions.
Conduct software testing and execute quality assurance processes.
Assist in developing and implementing software fixes or enhancements.
Stay current with industry trends and software support best practices.
Must-Have Skills
Proficiency in Functional Test Planning.
Solid understanding of software testing methodologies.
Hands-on experience in test case design and execution.
Familiarity with defect tracking tools and testing frameworks.
Additional Information
Minimum experience: 0–2 years in Functional Test Planning.
Education: 15 years full-time education required.
Location: Bengaluru office.