Application Support Engineer | Asset Management | 0–2 Years | Accenture | Bengaluru
Location: Bengaluru, India
Job Type: Full-time
Experience Level: Entry-Level (0–2 Years)
Job ID: ATCI-4622757-S1791028
Job Summary
Accenture is hiring for the role of Application Support Engineer in its Custom Software Engineering team based in Bengaluru. This is an excellent opportunity for recent graduates or professionals with up to 2 years of experience who are passionate about application troubleshooting, asset management, and cross-functional collaboration.
As an Application Support Engineer, you'll act as a software detective, identifying and resolving issues within critical business systems, ensuring high availability and seamless performance of key applications.
Key Responsibilities
Monitor and maintain application health and performance.
Troubleshoot and resolve software-related technical issues.
Participate in problem-solving discussions with internal teams.
Provide technical support to end-users and ensure issue resolution.
Assist with application deployment and configuration.
Collaborate with cross-functional teams for root cause analysis and long-term fixes.
Document support processes, technical procedures, and user guides.
Contribute to process improvement initiatives to enhance support operations.
Stay updated on industry trends and emerging technologies for continuous improvement.
Required Skills & Qualifications
Must-Have: Proficiency in Asset Management
Solid understanding of the Software Development Life Cycle (SDLC)
Familiarity with incident management and troubleshooting methodologies
Educational Qualification: Minimum 15 years of full-time education (Any Graduation)
Experience: 0 to 2 years in application support or related roles
Good communication and analytical thinking skills
Preferred (Good to Have) Skills
Basic knowledge of SQL and database management concepts
Exposure to ITIL framework and its application
Scripting experience using Python, PowerShell, or similar tools
Benefits
Work with one of the world’s most respected tech consulting firms
Extensive training and mentorship programs
Opportunity to grow within custom software engineering and IT support
Health, wellness, and insurance coverage
Access to global tools, technologies, and clients
Collaborative, inclusive, and innovation-driven work culture
