Application Support Engineer – Entry-Level | Accenture | Bengaluru (0–2 Years)
Position Title: Application Support Engineer
Designation: Advanced Application Engineering Associate
Job Type: Full-time
Location: Bengaluru, India
Experience Level: 0–2 Years
Job Reference: ATCI-4817208-S1853033
Required Skill: Functional Test Planning
Job Summary
Accenture is seeking an enthusiastic and detail-oriented Application Support Engineer to join its Advanced Application Engineering team in Bengaluru. This is an ideal role for recent graduates or professionals with up to 2 years of experience looking to begin their career in software support, troubleshooting, and quality assurance. The selected candidate will work on critical business systems, applying test planning skills and collaborating with various stakeholders to resolve issues effectively.
Key Responsibilities
Troubleshoot and resolve issues within multiple business-critical software components.
Participate in problem-solving sessions and internal team discussions.
Provide timely support for software-related issues.
Collaborate with cross-functional teams to address technical problems.
Perform root cause analysis for recurring issues.
Implement necessary software patches and upgrades.
Maintain documentation of troubleshooting steps and technical resolutions.
Assist in functional and system testing as part of the QA process.
Required Skills and Qualifications
Must-have: Strong proficiency in Functional Test Planning.
Solid understanding of software testing methodologies.
Hands-on experience with test case creation and execution.
Familiarity with defect tracking tools (e.g., JIRA, Bugzilla).
Education: Completion of 15 years of full-time education (Bachelor’s degree preferred).
Experience: 0 to 2 years in application support or QA.
Good-to-Have Skills
Basic experience with test automation tools such as Selenium or UFT.
Exposure to scripting languages like Python, Shell, or similar.
Awareness of software development lifecycle (SDLC) and Agile environments.
Benefits
Opportunity to work with a global leader in IT consulting and professional services.
Access to a wide range of learning and certification platforms.
Supportive and inclusive work culture.
Health insurance, paid leave, and retirement benefits.
Exposure to enterprise-level systems and testing practices.
