Lead the Way with American Express
At American Express, we believe that with the right support, people and businesses can achieve remarkable growth. When you join Team Amex, you become part of a diverse, global community dedicated to backing our customers, communities, and each other. We offer a career journey that's unique to you, with benefits, programs, and flexibility designed to support your personal and professional growth.
Here, your contributions and leadership are recognized, and every colleague shares in our collective success. Our commitment is to deliver the world’s best customer experience, with integrity and a culture where everyone feels seen, heard, and valued.
Join Team Amex and lead the way together.
About International Card Services (ICS)
ICS is a leader in providing Credit Cards, Business Financing, T&E Solutions, Supplier Payments, and Cross-Border Payments, helping businesses of all sizes manage their spending globally. The ICS Centre of Excellence (ICS COE) is dedicated to unlocking growth and making ICS the fastest-growing segment within American Express.
Role Overview:
As part of the ICS COE Marketing Analytics (ICMA) team, you’ll play a crucial role in driving business growth across international markets. This high-visibility role involves close collaboration with marketing and sales teams to provide impactful analytics and insights.
Key Responsibilities:
- Develop iCMV strategies for customer treatments such as upgrades, companion offers, and lending solutions, partnering with finance and stakeholders to optimize and measure investment across ICS markets.
- Define and drive growth strategies for AD trigger success in key markets, working with local leadership.
- Manage and optimize retention frameworks for both consumer and commercial segments, collaborating with customer marketing teams to enhance customer retention.
- Support ICS growth by refining targeting frameworks for customer treatments and internal acquisitions.
- Measure campaign performance, analyze targeting strategies, and provide actionable insights for future marketing initiatives.
- Enhance acquisition outcomes through cross-market offer personalization, anti-gaming strategies, and affiliate management.
- Evaluate strategic impacts on business outcomes and offer data-driven recommendations.
- Collaborate with marketing, finance, product, and decision science teams to prioritize and execute initiatives.
Minimum Qualifications:
- MBA or a master’s degree in a quantitative field (Finance, Engineering, Mathematics, Computer Science, or Economics).
- At least 2 years of relevant analytics experience in risk, marketing, or digital product functions.
- Strong technical and analytical skills, with experience applying quantitative methods to drive results.
- Proven ability to work independently and collaboratively within a matrix organization.
- Preferred: Strong programming skills and experience with Big Data programming.
Benefits:
- Competitive salaries and bonus incentives.
- Financial well-being and retirement support.
- Comprehensive medical, dental, vision, life insurance, and disability benefits (location-dependent).
- Flexible working arrangements (hybrid, onsite, or virtual).
- Generous paid parental leave policies (location-dependent).
- Access to global wellness centers and confidential counseling support.
- Career development and training opportunities.
American Express is an equal opportunity employer and makes employment decisions based on qualifications and business needs, without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or other legally protected characteristics.
Apply now to be part of Team Amex and shape the future with us.
