If Interested please share me your Updated cv on amrita.bh@teksands.ai
Job Title: Data Analyst - Customer Experience
Department: Data Analytics
Job Type: Full-time
Job Description:
Exp- 5+Years
Skills Required:
• Experience in data analytics, data science, and technology
• Proficiency in data manipulation tools such as SQL, Snowflake, Python, R, etc.
• Familiarity with data sources specific to voice and chat interactions
• Ability to process and manage large datasets using tools like SQL, Snowflake, Tableau, Power BI, Excel, etc.
• Knowledge of customer experience metrics
• Experience with statistical and machine learning techniques for predictive modeling
• Effective communication and collaboration skills with technical and non-technical stakeholders
• Strong problem-solving skills with a structured and logical approach
• Knowledge and experience in data analytics, data warehousing techniques, and data engineering
