Data Analyst I
Location: Bangalore, India
Work Type: Full-time
Job Requisition ID: JR-018177
About Solera
Solera is a global leader in data and software services, transforming every touchpoint of the vehicle lifecycle into a connected digital experience. With over 300 million digital transactions annually and 235,000+ customers across 90+ countries, Solera is committed to driving intelligent insights, automation, and innovation at scale.
Role Overview
As a Data Analyst I, you will play a vital role in supporting our customers through data troubleshooting, SQL development, and system integration tasks. You’ll work on critical issues, ensuring smooth functioning of dealership data systems and integrations, while constantly expanding your technical capabilities.
What You’ll Do
Work under pressure to resolve critical data issues with speed and accuracy.
Troubleshoot and fix data-related problems in Microsoft SQL Server post-dealership implementation.
Coordinate with vendors for setting up and debugging software integrations.
Create, modify, and debug SQL DTS packages, SSIS packages, and stored procedures.
Convert, scrub, and manipulate large datasets using SQL Server 2000/2005/2008/2012 and Excel.
Deliver a high level of customer satisfaction through excellent technical and consulting support.
Communicate professionally through email, IM, phone, and other platforms.
Collaborate with internal teams to resolve client issues.
Handle multiple support issues simultaneously with strong attention to detail.
Actively learn the DealerSocket platform and related integrations to enhance response capabilities.
Participate in development reviews and performance growth programs as part of your career journey.
What You’ll Bring
Strong analytical and problem-solving skills with a customer-first mindset.
Excellent verbal and written communication abilities.
Familiarity with ticketing tools; Salesforce experience is a plus.
Excellent interpersonal skills and a positive, team-oriented attitude.
A passion for technology and learning new tools.
Ability to manage multiple tasks and meet SLAs in a fast-paced environment.
Collaborative mindset with strong teamwork capabilities.
Minimum of 2+ years of relevant experience in a data or analytics role.
