About GTT:
GTT is a premier global provider of secure cloud networking solutions for multinational organizations. We design and deliver cutting-edge solutions utilizing advanced cloud, networking, and security technologies. Our portfolio includes SD-WAN, security, internet, voice, and other connectivity options, all supported by our top-ranked global Tier 1 IP backbone, which spans over 260 cities across six continents. Our commitment to operational excellence and continuous improvement drives our customer-first service approach, environmental responsibility, and governance practices. For more information, visit gtt.net.
Role Summary:
As a Data Analyst at GTT, you will play a key role in helping both internal and external clients solve complex business problems through insightful data analysis. You will collaborate with various stakeholders to understand their data needs and ensure alignment with GTT’s strategic goals. We are looking for someone who enjoys building relationships, guiding data owners in adopting data governance policies, and thrives in a remote-first, inclusive, and entrepreneurial environment.
Job Scope:
In this role, you will work with developers, data architects, and business analysts to ensure data quality and consistency across reporting solutions.
Duties and Responsibilities:
- Data Interpretation & Reporting: Analyze and interpret data using statistical techniques, and provide ongoing reports to stakeholders.
- Data Analysis: Use both structured and unstructured data to solve complex problems and provide actionable insights.
- Agile Methodology: Follow agile practices for all SDLC phases, including validation of performance metrics, creation of Epics/User Stories/Tasks, and testing.
- Stakeholder Collaboration: Work with stakeholders to prioritize data needs, support requirements gathering, and translate business requirements into technical specifications.
- Trend Analysis: Identify trends within data and determine necessary data types for tracking.
- Data Quality Assessment: Evaluate the quality and meaning of data, and establish best practices for data self-service functionality.
- Training & Support: Provide Power BI training on reporting tools and data visualization best practices, and support data governance policies.
- Data Architecture: Collaborate with Data Architects and Data Engineers on implementation designs and data acquisition strategies.
- Documentation: Maintain data lineage and data dictionary.
Required Experience/Qualifications:
- Experience: 3+ years of experience in building dashboards and data visualization tools like Power BI.
- Technical Skills: Proficiency in Python for script development, SQL for querying, and knowledge of ETL concepts.
- Analytical Skills: Strong analytical, problem-solving, and quantitative analysis skills using diverse data sources.
- Business Intelligence: Experience in designing and implementing BI reports and dashboards.
- Communication: Ability to effectively present information and communicate complex analysis clearly to all organizational levels.
- Adaptability: Comfortable with ambiguity and change, and capable of working independently or as part of a team.
- Mentorship: A mentoring mindset with a willingness to train and engage with less experienced colleagues.
Hours/Travel/Shift:
- Shift: 5 PM IST to 2:00 AM IST
Core Competencies:
- Data Gathering & Analysis: Skilled in collecting and analyzing data from various sources to reach conclusions or make decisions.
- Standard Operating Procedures: Ability to design and implement SOPs to improve operational efficiency.
- Producing Results: Effective use of resources to achieve or exceed planned outcomes.
- Business Intelligence: Utilization of processes and technologies for gathering and analyzing data to support business decisions.
- Problem Management: Knowledge of problem management processes and resolution strategies.
- Service Request Management: Ability to manage customer requests effectively.
- Cost-Benefit Analysis: Proficiency in analyzing the cost and benefits of projects or processes.
- Modeling: Knowledge of data, process, and event modeling techniques.
- Use Case Modeling: Ability to identify and document system requirements using use case modeling.
Universal Competencies:
- Continuous Improvement: Drive changes to enhance responsiveness and efficiency.
- Customer First: Foster a culture of accountability and value creation for internal customers.
- Operational Excellence: Focus on consistency and scalability to maximize customer impact and anticipate trends.
EEO Statement:
GTT is an equal opportunity employer and provides employment opportunities without regard to race, color, religion, sex, national origin, age, disability, or genetics. We comply with applicable state and local laws regarding non-discrimination in employment and strive to maintain a workplace free from harassment. Improper interference with employees' ability to perform their job duties may result in discipline up to and including discharge.
