About Us
Diligent is the global leader in modern governance, delivering cutting-edge SaaS solutions across governance, risk, compliance, audit, and ESG. Our platform empowers over 1 million users and 700,000 board members and leaders, providing a comprehensive view of their organization’s GRC practices to enable better, faster decisions—no matter the challenge.
At Diligent, you’ll be part of a dynamic team committed to positive change. We are passionate, innovative, and creative individuals who are not only shaping the future of software but also striving to make the world a more sustainable, equitable, and better place. Join our global community and be part of a mission to create real impact.
Learn more at diligent.com.
Position Overview:
We are seeking talented and driven Data Scientists to join our growing team at Diligent. Reporting to the Applied Science Manager, this exciting role involves working on state-of-the-art projects in Natural Language Processing (NLP), Large Language Models (LLMs), and other advanced AI methodologies. Your work will be pivotal in developing platform-level AI capabilities, such as document set comprehension, longitudinal insight extraction, semantic search, and structured retrieval augmented generation (RAG), accelerating AI adoption across Diligent's diverse product suite.
Diligent is a global leader in modern governance, delivering innovative SaaS solutions to address governance, risk, and compliance (GRC) needs. Our mission is to empower leaders with cutting-edge technology, actionable insights, and vital connections to drive impactful decisions and lead with purpose.
Key Responsibilities:
Design and develop machine learning models and algorithms for various applications.
Test and evaluate the performance of these models and algorithms.
Collaborate with data science teams to develop and implement NLP solutions for processing large document sets.
Work with machine learning engineers and software engineers to productize AI-based capabilities.
Handle projects involving sensitive customer content for Diligent customers’ board communications, requiring stringent privacy and security measures.
Develop and support semantic search, structured retrieval, and RAG use cases across various Diligent products.
Utilize LLMs, knowledge graphs, traditional NLP methods, and custom models to provide document set comprehension capabilities and facilitate insight extraction.
Focus on complex legal and regulatory language within the GRC industry, ensuring accurate and relevant model outputs.
Implement and fine-tune models using Python and PyTorch, leveraging AWS infrastructure.
Document and communicate your approach, progress, and results to the broader team.
Stay up-to-date with the latest research and developments in machine learning and AI.
[Staff/Senior] Lead and oversee research projects, design and analyze experiments, and build evaluation frameworks to measure the quality of our solutions.
Basic Qualifications:
Proficiency in Python, NumPy, scikit-learn, Pandas, NLTK, spaCy, PyTorch, or similar.
2-5 years of relevant experience.
Experience with model deployment and scaling.
Strong foundational knowledge in NLP, machine learning, and statistical modeling.
Proficiency in building ML/AI pipelines and relevant tools such as MLFlow, AWS SageMaker, or similar.
Preferred Qualifications:
Hands-on experience with LLMs, including prompt engineering, fine-tuning, model evaluation, and building RAG-based functionality.
Experience with semantic search and information retrieval systems.
Familiarity with reinforcement learning methods.
Educational Requirements:
Bachelor’s degree in Computer Science, Machine Learning, Mathematics, or a related field.
Master’s or PhD preferred.
Soft Skills:
Strong analytical and problem-solving skills.
Excellent communication and collaboration abilities.
Self-motivated with a proactive approach to project management.
Ability to work effectively in a hybrid or remote environment.
Join us at Diligent and be part of a team at the forefront of transforming the GRC industry with innovative AI solutions. Apply today and help us drive greater impact through technology.
What Diligent Offers You:
Creativity is ingrained in our culture. We thrive on exploring new ways to improve both our internal processes and client solutions.
We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting-free days, a generous time-off policy, and wellness programs.
We have teams all over the world. While headquartered in New York City, we also have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
Diversity is a top priority. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights, and connections they need to drive greater impact and accountability—to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future but also want to make the world a more sustainable, equitable, and better place.
Additional Information:
Diligent is a drug-free workplace and an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, physical or mental disability, age, military status, veteran status, marital status, gender, medical condition, genetic information, sexual orientation, or any other protected status in accordance with applicable federal, state, and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you need assistance or an accommodation due to a disability, please contact us at recruitment@diligent.com.
Note to Recruitment Agencies: Diligent does not accept unsolicited resumes from agencies. Please do not forward resumes to our jobs alias, Diligent employees, or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
