Qualification
- Graduate/Post Graduate/Doctorate degree in Life Sciences, Pharmacy, Medical Sciences, or Registered Nurse
Responsibility
Business/Customer:
- Minimal customer interaction under guidance.
- Understands domain processes/sub-processes, functions, and terminologies (e.g., SOP, QC checklists).
- For PV/Complaints Management:
- Perform data entry of information received from source documents into the respective Clinical/Safety database.
- Responsible for meeting turnaround times and accuracy.
- Handle more critical/sensitive transactions.
Coding:
- Perform coding activities on the assigned project within timelines and efficiency.
- Import uncoded terms into the database and export coded medical terms from the coding platform.
- Manage queries.
- Create "New Term Requests" and prioritize them.
- Perform dictionary upversioning activities as required.
CDM (Clinical Data Management):
- Perform migrations, setup, and closeout activities apart from study conduct activities under supervision and quality checks from the Team Lead.
- Conduct peer QC of TJDA activities.
- Generate all study-related reports and status updates.
- Manage all study-related email communication with internal stakeholders and clients.
Project/Process:
- Attempt complex problems (procedures/processes) and refer to the Supervisor/Line Manager in rare cases.
- Handle first-level processing of transactions.
- Adhere to quality requirements and achieve targets/volumes within the given TAT (Turn Around Time).
- Proactively identify issues and contribute to process improvement initiatives.
- Identify and report process changes.
- Adhere to mandatory industry regulations and compliance requirements for the given process.
Knowledge Management:
- Update process documentation as appropriate under guidance.
- Participate in knowledge transfer activities.
People/Team Management:
- Adhere to organizational hygiene and compliance needs in terms of:
- Personal utilization and timesheet submission.
- Personal and new hire assimilation.
- Attendance.
- Team initiatives.
- Collate team performance metrics.
- Manage break schedules and transport logistics for the team in the absence of the supervisor.
Must Have Skills
- Pharma clinical process
- Clinical site management
- Clinical data management
The Cognizant Community
We are a high-caliber team who appreciate and support one another. Our people uphold an energetic, collaborative, and inclusive workplace where everyone can thrive. Cognizant is a global community with more than 345,000 associates around the world. We don’t just dream of a better way – we make it happen. We take care of our people, clients, company, communities, and climate by doing what’s right. We foster an innovative environment where you can build the career path that’s right for you.
About Us
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, helping organizations modernize technology, reimagine processes, and transform experiences to stay ahead in a fast-changing world.
Our Commitment to Diversity and Inclusion
Cognizant is an equal opportunity employer that embraces diversity, champions equity, and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted, and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Disclaimer
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Applicants may be required to attend interviews in person or by video conference. Additionally, candidates may be required to present their current state or government-issued ID during each interview.
