Process Specialist - Data

Job Summary

We are seeking an experienced Process Specialist in Property and Casualty (P&C) with 5 to 6 years of expertise to join our team. The ideal candidate will possess strong technical skills in MS Office and preferably have domain knowledge in Auto Claims and Property & Casualty Insurance. This role is dedicated to optimizing processes to improve efficiency and effectiveness within the organization.

Responsibilities

• Process Analysis: Evaluate existing processes to identify areas for improvement and optimization.
• Strategy Development: Develop and implement strategies to enhance operational efficiency.
• Collaboration: Work with cross-functional teams to ensure smooth integration of new processes.
• Performance Monitoring: Monitor and adjust processes to achieve desired outcomes.
• Training & Support: Provide training and support to team members on new processes and tools.
• Compliance: Ensure all process-related activities comply with industry standards and regulations.
• Reporting: Use MS Office tools to create detailed reports and presentations for stakeholders.
• Audits: Conduct regular audits to ensure adherence to processes.
• Project Management: Lead process improvement projects from initiation to completion, ensuring timely delivery.
• Communication: Communicate effectively with stakeholders to gather requirements and provide updates.
• Documentation: Develop and maintain process documentation to ensure clarity and consistency.
• Data Analysis: Analyze data to identify trends and make data-driven decisions for process improvements.
• Best Practices: Support the development of best practices and standard operating procedures.

Qualifications

• Technical Skills: Proficiency in MS Office, including Excel, Word, and PowerPoint.
• Experience: Proven experience in process improvement and optimization in a corporate environment.
• Domain Knowledge: Expertise in Auto Claims and Property & Casualty Insurance is advantageous.
• Analytical Skills: Strong analytical and problem-solving abilities.
• Communication: Excellent communication and interpersonal skills for effective cross-functional teamwork.
• Attention to Detail: Meticulous attention to detail and a commitment to quality.
• Project Management: Ability to manage multiple projects simultaneously and meet deadlines.
• Proactivity: Proactive in identifying and addressing process inefficiencies.
• Documentation: Experience in creating and maintaining process documentation.

Certifications Required

• Lean Six Sigma Green Belt
• Certified Business Process Professional (CBPP)

About Cognizant

At Cognizant, we are a high-caliber team that supports and appreciates one another. We pride ourselves on an energetic, collaborative, and inclusive workplace where everyone can thrive. With over 350,000 associates globally, we don't just envision a better way—we make it happen. We are committed to caring for our people, clients, company, communities, and climate by doing what’s right. Our innovative environment encourages you to build the career path that’s right for you.

About Us

Cognizant (Nasdaq-100: CTSH) is a leading global professional services company. We assist organizations in modernizing technology, reimagining processes, and transforming experiences to stay ahead in a rapidly changing world.

Our Commitment to Diversity and Inclusion

Cognizant is an equal opportunity employer that embraces diversity, champions equity, and values inclusion. We are dedicated to creating a community where everyone feels heard, accepted, and welcome. All applications are considered based on qualifications, regardless of race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status, or any other protected characteristic.

If you need reasonable accommodation to search for a job opening or submit an application due to a disability, please email CareersNA2@cognizant.com with your request and contact information.

Disclaimer

Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Applicants may be required to attend interviews in person or via video conference and may need to present a current state or government-issued ID during the interview process.