Job Type:
Full Time
Education: B.Com/ BBA/ MBA/ M.Com/ B.Sc/ M.Sc/ B.Tech/ M.Tech/ BE/ ME and All Graduats
Skills:
Python, .net, React Native, Django, Javascript, HTML, CSS, Typescript, Communication Skills, Power Bi, Numpy Pandas, Sql, machine learning, Data Analysis, Coimbatore, Data Science, Java, Adobe XD, Figma, php, wordpress, Artificial Intelligence, Excel
Here's the rewritten job description with a unique slug at the end:
Senior Associate IS Analyst – ICSR Processing
Location: Hyderabad, India
Job ID: R-206301
Work Location Type: On-Site
Category: Information Systems
Join Amgen’s Mission of Serving Patients
At Amgen, being part of something bigger is not just a feeling—it’s a reality. Our mission is to serve patients with serious illnesses by developing and delivering innovative medicines. Since 1980, we’ve led the biotech industry, focusing on Oncology, Inflammation, General Medicine, and Rare Disease, reaching millions worldwide.
Join a team where collaboration, innovation, and science drive meaningful impact. If you thrive on challenges and seek growth opportunities, Amgen is the place for you. Transform the lives of patients while advancing your career.
What You Will Do
Let’s do this. Let’s change the world.
In this vital role, you will be part of a collaborative team implementing and supporting next-generation safety platforms and technologies. Your focus will be on analyzing and resolving issues related to adverse event data, ensuring seamless data transmissions across integrated systems. By leveraging data analytics, you’ll identify trends, optimize workflows, and prevent future issues—helping ensure patient safety through system efficiency.
Key Responsibilities:
- Monitor and resolve adverse event data processing issues across multiple systems.
- Investigate system disruptions, data anomalies, or delays, implementing corrective actions.
- Work with internal teams, external vendors, and business partners to resolve dependencies and bottlenecks.
- Develop and maintain dashboards and reports to track system performance and identify areas for improvement.
- Present data-driven insights and recommendations to leadership.
- Identify inefficiencies and propose data-driven optimizations to enhance reliability.
- Collaborate on test plans and validation of system updates, patches, and new features.
- Perform regression testing to ensure updates do not impact system functionality.
- Support the implementation of automated testing frameworks for improved efficiency.
- Ensure compliance with Key Control Indicators (KCI) and contribute to process governance.
Qualifications & Experience
Basic Qualifications:
- Master’s degree with 1-3 years of experience in Computer Science, IT, or related field OR
- Bachelor’s degree with 3-5 years of experience OR
- Diploma with 7-9 years of experience
Must-Have Skills:
- Expertise in monitoring, troubleshooting, and resolving system and data issues.
- Strong data analytics skills with experience in Power BI or Tableau.
- Proficiency in SQL and database querying.
- Familiarity with API integrations (e.g., MuleSoft) and middleware platforms.
- Experience in testing methodologies, automation, and Agile frameworks.
- Knowledge of PV terminologies and regulatory compliance.
- Understanding of ITIL processes and IS Change Control.
Good-to-Have Skills:
- Experience with API integrations and cloud-based technologies.
- Knowledge of programming languages like Java or Python.
- Strong problem-solving, analytical thinking, and learning agility.
- Experience working with GxP systems and projects.
- Familiarity with SDLC processes including requirements, testing, and data analysis.
Professional Certifications (Preferred):
- SAFe for Teams certification
Soft Skills & Work Environment
- Strong analytical, troubleshooting, and communication skills.
- Ability to lead, think critically, and work in global, virtual teams.
- Self-motivated, adaptable, and capable of managing multiple priorities.
- Team-oriented with a problem-solving mindset.
- Ability to work in ambiguous situations and make informed decisions.
Shift Information:
This role requires flexibility for late, second, or third shifts based on business needs. Candidates should be willing to work evening or night shifts as required.
Equal Opportunity Statement
Amgen is an Equal Opportunity Employer. We provide reasonable accommodations for individuals with disabilities throughout the hiring process and in the workplace.
Join us and be part of something bigger.
