Senior Atlassian (Jira) Administrator
Location: Noida, India
Company: Insurity
Who We Are
Insurity is a leading cloud-based software provider for the Property & Casualty insurance market, trusted by 22 of the top 25 P&C carriers as of 2025. We empower both our clients and our team through industry-leading technology, tools, training, and career development.
What’s In It For You
Hybrid Workforce: Flexibility while building a strong team culture.
Generous Time Off: Support for your work-life balance.
Day-One Benefits: Health insurance and employer-matched retirement savings.
Value-Driven Culture: Core values are central to our hiring and retention strategy.
Award-Winning Onboarding: Comprehensive training and support from Day One.
Career Growth: Over 20% of roles filled internally.
Mentorship Program: Ongoing professional growth through guided learning.
Internal Networking: Unique “Coffee for Two” connection program.
Learning Access: LinkedIn Learning and Kaplan licenses provided.
Referral Bonus: Earn for referring new hires.
Your Role: Senior Atlassian (Jira) Administrator
As a Senior Atlassian Administrator, you will oversee the configuration, optimization, and maintenance of the Atlassian suite (Jira, Confluence, Tempo). You will collaborate cross-functionally, mentor team members, lead strategic improvements, and support critical business functions through the Atlassian ecosystem.
Key Responsibilities
Mentor junior team members.
Support and administer Jira, Confluence, Tempo, and other Atlassian tools.
Plan and execute upgrades, manage add-ons and licensing.
Act as a subject matter expert for Jira-related projects.
Evaluate, diagnose, and resolve medium-to-high complexity issues.
Review upgrade plans created by the Jira Admin team.
Build strong working relationships across teams.
Be responsive and available for urgent, out-of-hours support if needed.
Stay updated with Jira trends and best practices.
Lead M&A data migrations into core systems as needed.
Recommend and document system access controls and permissions.
Guide users on automating manual tasks and business processes.
Create in-app reports, dashboards, and views based on stakeholder needs.
Support Power BI reporting in collaboration with other teams.
Create and maintain standard operating procedures and documentation.
Identify problems and contribute to cross-functional solutions.
Implement and test complex business rules.
Assist business users with impact assessments and test cases.
Stay current with Atlassian suite releases and features.
Perform other duties as assigned.
Who We’re Looking For
Experience and Skills
Minimum 4+ years working with the Atlassian product suite.
Advanced admin-level knowledge of Atlassian tools.
Proficiency with Agile, SAFe, CI/CD practices.
Strong interpersonal and relationship-building abilities.
Expertise in diagnosing and resolving user/system-level issues.
High organizational skills; able to manage multiple priorities.
Skilled in MS Office, Power BI, Smartsheet, and PM tools.
Strong experience in building and managing reports.
Demonstrated leadership and mentorship abilities.
Personal Attributes
Excellent written and verbal communication.
Critical thinker with strong analytical skills.
Process-oriented and detail-focused.
Time management and prioritization abilities.
Comfortable with rapid change, urgency, and accountability.
Self-starter, quick learner, and adaptable.
Active listener and independent collaborator.
