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Senior Data Analyst

3+ years
Not Disclosed
10 Oct. 1, 2024
Job Description
Job Type: Full Time Education: B.Sc/ M.Sc/ B.E/ M.E./ B.Com/ M.Com/ BBA/ MBA/B.Tech/ M.Tech/ All Graduates Skills: Python, .net, React Native, Django, Javascript, HTML, CSS, Typescript, Communication Skills, Power Bi, Numpy Pandas, Sql, machine learning, Data Analysis, Coimbatore, Data Science, Java, Adobe XD, Figma, php, wordpress, Artificial Intelligence, Excel

Job Title: Senior Data Analyst

Location: Bangalore

Role Overview:
We are seeking a Senior Data Analyst to join our Product Analytics team, supporting key initiatives within the Life Sciences and Healthcare organization. This position plays a crucial role in advancing our analytics capabilities to enhance product development. You will collaborate closely with product managers and cross-functional teams, including marketing, sales, user analytics, customer engagement, and UX.

Key Responsibilities:

  • Work with Product Managers to deliver ongoing, value-added product enhancements by measuring and analyzing usage metrics.
  • Review all aspects of the product, including new functionalities, onboarding processes, and existing user patterns to assess usability and effectiveness.
  • Analyze data and share results with the Product Operations team and senior management, collaborating on plans to adjust and enhance the product.
  • Generate reports that inform strategies to improve product retention rates.
  • Utilize usage analytics to identify at-risk accounts, partnering with training teams, product managers, and customer engagement to enhance usage and retention.
  • Collaborate with the marketing team to identify strategies for maximizing sales opportunities.
  • Manage Pendo projects within the product, including training walkthroughs, release notes, and help files.
  • Gather and analyze feedback to ensure product management is aware of issues and enhancement requests.

About You:

Experience and Skills:

  • At least 3 years of experience in product management, operations, or technology.
  • Strong initiative and analytical mindset with a proactive approach.
  • Proven ability to drive results within a global, matrixed team.
  • Solid technical background with an understanding or hands-on experience in software development and web technologies.
  • Bachelor’s degree in a relevant field.

Preferred Qualifications:

  • Experience with Pendo and Power BI.
  • Familiarity with user analytics and customer engagement strategies.
  • Project management skills, particularly in a product-focused environment.

Product Development Focus:

You will collaborate with product and cross-functional teams to enhance offerings in the Life Sciences space.

About the Team:

This is a growing team within the Product Operations division of Clarivate’s Life Sciences organization.

Employment Details:

  • Hours: Full-time, permanent
  • Commitment to Diversity: Clarivate is committed to providing equal employment opportunities for all individuals regarding hiring, compensation, promotion, training, and other employment terms. We comply with all applicable non-discrimination laws and regulations in every location.

Join us in shaping the future of product analytics in the Life Sciences sector!

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