Shared Services Manager
Company: Norstella
Location: Remote, India
Date Posted: Mar 10, 2025
Employment Type: Full Time
Job ID: R-1006
About Norstella:
At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker—and help patients in need.
Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle—and get the right treatments to the right patients at the right time.
Each organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making. Together, via our market-leading brands, we help our clients:
- Citeline – Accelerate the drug development cycle
- Evaluate – Bring the right drugs to market
- MMIT – Identify barriers to patient access
- Panalgo – Turn data into insight faster
- The Dedham Group – Think strategically for specialty therapeutics
As one of the largest global pharma intelligence solution providers, Norstella operates worldwide, with teams in the USA, UK, The Netherlands, Japan, China, and India.
Job Description:
We are seeking a Finance Senior Manager and/or Director with extensive experience in Finance. You will collaborate on the budgeting, forecasting, and management of the shared corporate services departments and product marketing. You will also partner closely with the Accounting and HR teams on overall processes with the goal of improving efficiency. The ideal candidate will have a proven track record of working in various systems, synthesizing and summarizing data, cross-collaboration, and improving efficiency with a big focus on headcount analysis. This role will specialize in Financial Planning & Analysis, data management, process improvement, and finance transformation.
Responsibilities:
Headcount Management & People Allocation:
- Oversee headcount planning, forecasting, and reporting for the company’s shared services functions.
- Partner with HR and department leaders to ensure headcount allocation aligns with business needs and financial objectives.
- Provide strategic insights and recommendations related to people-related costs, including salary, benefits, and bonuses.
G&A & Cost Allocation:
- Lead the budgeting, forecasting, and analysis of G&A expenses across the organization.
- Ensure accurate and efficient allocation of costs across departments, aligning with business priorities and cost control initiatives.
- Develop and maintain cost allocation models that reflect the company’s business operations and structure.
Strategic Financial Planning:
- Work closely with the senior leadership team to develop financial strategies that drive sustainable growth and profitability.
- Lead the development of financial forecasts and annual budgets for shared services functions.
- Provide data-driven insights and recommendations to improve operational efficiency and optimize financial performance.
Financial Reporting & Analysis:
- Prepare and present regular financial reports and dashboards for key stakeholders, highlighting key performance indicators (KPIs) and variances to budget.
- Analyze financial data to identify trends, opportunities, and areas of concern within shared services.
- Support senior management with ad-hoc financial analysis and decision support.
Cross-functional Collaboration:
- Partner with department heads across Finance, HR, IT, and other functions to ensure alignment of financial strategies with business objectives.
- Drive process improvements related to financial planning, budgeting, and reporting within shared services.
Requirements:
- 8+ years of experience in Finance roles, with a focus on FP&A, cost allocation, and shared services management.
- Strong understanding of G&A expenses, headcount management, and people allocation.
- Proven experience with financial modeling, forecasting, and budgeting in a private equity-backed environment.
- Bachelor's degree in Accounting or Finance with strong analytical skills.
- Proven ability to communicate with varying levels of management and work across multiple teams.
- Experience in establishing, maintaining, and improving processes and optimization.
- Advanced Excel skills (financial modeling a plus), SQL, and Tableau.
- Proficiency with ERP systems.
- Solid understanding of HR systems and processes.
- Excellent proficiency in Oracle (WF, Planning, FCCS).
- Ability to manage multiple workstreams and prioritize effectively.
- Team player willing to collaborate and take on new tasks.
Benefits:
- Health Insurance
- Provident Fund
- Life Insurance
- Reimbursement of Certification Expenses
- Gratuity
- 24x7 Health Desk
Norstella’s Guiding Principles for Success:
1. Bold, Passionate, Mission-First: Our goal is to smooth access to life-saving therapies. Our clients and mission must always be at the forefront of our efforts.
2. Integrity, Truth, Reality: We set ambitious yet achievable goals and remain honest about challenges. Realistic metrics help us improve and achieve success.
3. Kindness, Empathy, Grace: We empathize with everyone’s situation, provide constructive feedback with kindness, and accept opportunities for improvement with grace.
4. Resilience, Mettle, Perseverance: We push forward through challenges and learn from setbacks.
5. Humility, Gratitude, Learning: We embrace continuous learning and adapt with gratitude. The best learners listen, evolve, and shift thinking as needed.
Norstella is an equal opportunities employer. We welcome candidates from diverse backgrounds and encourage applications from those who are passionate about this role.
