Job Title: VA02 Quality Engineering Associate
Designation: Quality Engineering Associate
Experience: 1–3 Years
Job No.: AIOC-S01546225
Location: Pune
Qualification: Any Graduation
Skill Required: Network Operations - Retirement Planning Services
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud, and security.
It offers services in Strategy & Consulting, Technology, Operations, and Accenture Song.
The company has over 699,000 employees serving clients in more than 120 countries.
Visit: www.accenture.com
What Would You Do?
Help insurance clients redefine customer experience and drive sustainable growth.
Contribute to the Intelligent Insurance Operations model, addressing industry challenges.
Support services across:
Plan development and enhancement
Sales and marketing
Onboarding and management of plan sponsors or institutional clients
Enrollment and management of participants
Reporting for sponsors and members
Work with financial products such as:
Roth IRAs
College savings accounts
Guaranteed investment contracts
Fixed and variable annuities
Corporate retirement funds
What Are We Looking For?
Knowledge of Retirement Services.
Ability to manage multiple stakeholders.
Ability to meet tight deadlines.
Roles and Responsibilities
Work as an Analyst in Client Services.
Support retirement plan clients in daily operations.
Assist clients during the onboarding process.
Maintain regular communication with clients.
Respond to client questions and ensure satisfaction.
Identify and resolve client experience issues.
Perform research and analyze data to answer client inquiries.
Ensure all trades and accounts are reviewed and verified.
Prepare and deliver weekly, monthly, and quarterly reports.
Support onboarding by coordinating with Legal, Sales, and Relationship Management.
Collaborate with Fund Managers to implement support strategies.