Job Type:
Full Time
Education: MBA/Graduate
Skills:
Python, .net, React Native, Django, Javascript, HTML, CSS, Typescript, Communication Skills, Power Bi, Numpy Pandas, Sql, machine learning, Data Analysis, Coimbatore, Data Science, Java, Adobe XD, Figma, php, wordpress, Artificial Intelligence, Excel
Job Title: Executive
Division/Department: Relationship Management and Implementation
Location: Vikhroli, Mumbai
Experience: Fresher or 6 months
Education: Graduate / MBA
Job Description:
We are looking for a motivated Executive to join our Relationship Management and Implementation team. The ideal candidate should possess excellent communication skills, be presentable, and have the ability to handle work independently while thriving under pressure. The role may require occasional travel to client locations, and exposure to the shipping industry is preferred, though not mandatory.
Key Responsibilities:
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Communication & Relationship Management:
- Build and maintain strong relationships with clients and stakeholders.
- Act as a liaison between the company and clients, ensuring smooth communication and understanding of requirements.
- Address client inquiries and resolve issues in a timely manner.
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Handling Work Independently:
- Manage and prioritize tasks with minimal supervision.
- Work effectively under pressure, delivering results in a timely and efficient manner.
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Documentation & Reporting:
- Utilize Microsoft Office for preparing reports, presentations, and client communication.
- Ensure all documents and information are accurate and organized.
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Travel Requirements:
- Be willing to travel to client locations on short notice for meetings, implementation, and support.
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Exposure to Shipping Industry (Preferred):
- Knowledge of the shipping industry is a plus, helping in client interactions and project implementations.
Required Competencies:
Functional/Technical Skills:
-
Interpersonal Communication:
- Strong verbal and written communication skills to interact with clients and internal teams.
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Leadership:
- Ability to lead small teams or initiatives while demonstrating initiative and responsibility.
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Emotional Intelligence:
- Sensitivity to others' emotions and the ability to manage one’s own emotions in challenging situations.
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Problem Solving:
- Ability to identify problems and find effective solutions under pressure.
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Relationship Building & Networking:
- Build strong professional networks and nurture relationships with clients and stakeholders.
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Strategic Thinking:
- Demonstrates the ability to think ahead and contribute ideas that will help grow the business.
Behavioral Competencies:
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Communication:
- Strong communication skills, both verbal and written.
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Empathy:
- Ability to understand and share the feelings of others to manage relationships effectively.
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Conflict Resolution:
- Capable of addressing conflicts in a diplomatic and efficient manner.
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Analytical Reasoning:
- Logical thinking and the ability to analyze and solve problems systematically.
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Decision-Making Ability:
- Strong judgment and the ability to make decisions quickly and confidently.
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Negotiation Skills:
- Strong negotiation skills for handling client expectations and securing favorable outcomes.
Why Join Us:
- Opportunity to work in a dynamic, fast-paced environment with a focus on client relationships.
- Room for professional growth and development.
- A chance to work in an industry with a global reach and diverse challenges.
